All bookings require a 10% non refundable deposit to secure the date. The booking is only confirmed once the deposit is received in cleared funds. The remaining balance must be paid in full at least 72 hours before the shoot date.
Cancellations made outside the circumstances set out in section 04 (Force Majeure & Exceptional Circumstances) forfeit the 10% deposit only. Any remaining balance already paid will be refunded within 7 working days.
One free reschedule is permitted if requested at least 7 days in advance, subject to availability. Subsequent reschedules incur a 10% admin fee.
In the unlikely event that the photographer must cancel the booking for any reason (including illness, injury, equipment failure, or other personal circumstances), the client will receive a full 100% refund of all fees paid within 7 working days. Where reasonably possible, the photographer will also assist in finding a suitable replacement photographer of similar standard, though this is not guaranteed.
Either party may cancel the booking without penalty in the event of circumstances beyond reasonable control, including but not limited to:
In any of the above cases, where the client cancels, a full refund will be issued less any non recoverable third party costs already incurred (such as venue deposits, equipment hire, or assistant fees), with evidence provided. Where the photographer cancels, a full 100% refund is issued. Both parties agree to give written notice and supporting documentation as soon as reasonably possible.
Delivery is split into two parts so clients receive both volume and polish:
Both are delivered through a private online gallery within 14 working days of the shoot (28 days for full day and wedding commissions). RAW files are not supplied.
Additional edits beyond what is included can be ordered at any time at £8 per image, or £150 for a batch of 25. Clients select the images they want edited from the full gallery.
Unless otherwise agreed in writing, the client receives a personal use license for portrait, wedding, and event work. Commercial use, resale, and third party licensing require a separate written agreement and may incur additional fees. The photographer retains copyright of all images at all times.
The photographer reserves the right to use any image from a shoot for portfolio, website, and social media purposes unless a written request to opt out is made before the shoot date. Clients may request specific images to be excluded.
Travel within Greater London is included. Beyond this, mileage at 45p per mile, public transport, parking, and reasonable accommodation where required will be invoiced at cost.
The photographer's total liability under any booking is limited to the total fees paid by the client. No further compensation is offered for consequential loss, third party expenses, or indirect damages.
Edited galleries remain online for 90 days. Clients are responsible for downloading and backing up their images within this window. Archive recovery after 90 days is available at a fee of £50.
Payment of the deposit constitutes acceptance of these terms in full. Any variations must be agreed in writing.